General informations

General informations

General Information - Conditions of stay


The day of arrival the rooms will be available from 14.00.

Should you arrive after 21:00, please let us know.


On the day of departure please vacate your room by 10.30.


Breakfast is served from 8.00 to 10.00. For those who choose the half board, dinner is served from 19.30 to 20.30.


We prefer cash. But also you have the ability to adjust your account by credit card or debit card (VISA, MAESTRO, MASTERCARD, CartaSi).


Reservations can only be canceled in writing within 15 days of arrival. For cancellations we give possibility to recover the amount of the deposit for a stay in another period agreed upon.


We accept small and medium size dogs in some rooms on the ground floor. To provide better services and comfort for your animals, we would like to be informed at the time of your reservation request. Not only accepted in common areas, lounge, restaurant, spa .... We count on your understanding.


If you want your loved ones can reach you by phone while on vacation, you can give them the following number: +39 0435 39227. Calls will be diverted in your room from reception.


If you want to connect to the Internet you can request the password for the WI-FI Hotel Lavaredo line that covers most of the common areas.

Hoping to count you among our best customers, we invite you to contact us for any further request.